8 Key Questions to Ask While Hiring a Limousine

June 29 2018
Limousine Hire Melbourne

A wedding, a luxurious date, an extravagant night out in the town – whatever reasons you might have, you would want to get the best model limousine and the best chauffeur. But, at the same time, you wouldn’t want to break your bank as well. So, what should be done? How will you figure out the solution to your requirements?

Choosing the right luxury car hire in Melbourne can be a cumbersome task as firstly, there are many companies and cars to choose from, leaving you with a good confusion as to how should you pick up the right one. Secondly, you want to get the limo services along with your requirements in your set budget.

So, to ensure that you crack a right deal, it is best to ask the following questions!

Questions to Ask Before Hiring a Limo

The trend of limousine hire in Melbourne is gaining popularity and there are various occasions where people are inclined towards getting it. If you are one amongst them who are having an event to attend in the near future and want it to be a grand one including a limo hire, here’s what you should be asking the limo car hire companies to get the best deal out of it.

luxury car hire Melbourne

  1. Do They Use Chauffeurs or Drivers?

You must know the difference between the chauffeur and a driver before raising this question. A chauffeur is a trained professional, trained not only in the operation of the vehicle but also in the customer service. A chauffeur knows how to properly dress up, how to communicate and how to hold your confidentiality in the highest regard. On the other hand, a driver won’t have these qualities.

  1. What are the Options of Their Fleet of Limousines?

You really have amazing options of limousines to choose from. Be it stretch limos, party buses, custom-built limos, buses, stretch SUVs or any other type of limo. The average fleet size is five and it can extend up to 13. According to your event and your respective needs, you can explore the options and select one that you think would fit best.

  1. What is the Customer Service Availability?

If it is about a luxury car hire in Melbourne, it goes without saying that an outstanding customer service needs to be present. Customer service personnel or the entire team must be knowledgeable, respectful as well as efficient. Also, they must be at your service when required. In short, the customer service must be prompt enough at any time, when you wish to seek any sort of help.

  1. What is the Length of Hire Time?

To prepare a limousine as per your requirements may take up to 2 to 3 hours. So, to carry out cleaning and preparing the vehicle, the companies of limousine hire in Melbourne tend to impose a minimum hire period. Also, there are companies that have a minimum charge, so make sure to clear this. This will help you to avoid incurring unnecessary expenses and will also notify you about when to book.

  1. What is the Payment Mode and Structure?

It is essential to know the billing process as after the ride, you would not want to be greeted with any type of unpleasant surprise. Moreover, the entire process must be efficient and seamless. Once your trip is complete, the company must provide you with accurate billing within 24 hours of trip completion. Remember, it should be very close to the quoted amount.

  1. What are Referrals of the Limo Hire Company?

One of the best ways to find a good luxury car hire in Melbourne is through word-of-mouth. You can always ask for the reviews from your friends, relatives or co-workers who may have used the service any time before. This will give you a clear idea and a non-biased insight to the service you can expect from these professional companies.

  1. How the Company Does Guarantees You With the Safety?

First of all, in order to check the safety aspect, it is best to ask about the valid certification. Secondly, do they have liability insurance? Are the chauffeurs personally trained and experienced enough to handle every traffic situation? Asking these questions will help you to rate the safety aspect that these companies of limousine hire in Melbourne indulge in.

  1. Are the Companies Flexible Enough to Cater Personalised Requirements?

If you have some specific requirements related to your limo service, you should definitely ask the company about their personalised service. As a company, they should put in every effort that they think can make the customer’s experience great. Whatever may be your requirements, they must be open to accommodate it. Asking the few questions on the front end with the customer service team will reflect on the management attitude towards putting their customer first.

Be Ready to Book Your Dream Ride

Never refrain from asking, especially when you really have a set of preferences to implement. Hiring a limo means there definitely is a special event and you want everything grand about it. So, ask whatever that you think can make your drive a memorable experience. To make it simpler for you, here’s our blog on 4 important things that you need to consider while hiring limousines. Making your event all the more special is just a step away with luxury car hire in Melbourne.

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